Yes. The Period Swimwear is designed specifically for water use.

Yes. Many parents buy Savvi Wear for their child’s very first cycle.

Our Period Underwear and Swimwear can hold various absorbency levels from up to 2.5 to 3 tampons' worth of liquid (15ml) for Period Swimwear to up to 8 tampons' worth of liquid (40ml) for Period Underwear.

All our Period Swimwear and underwear are machine washable. However, we recommend rinsing them first, then machine washing in cold water (preferably in a delicates bag), and hanging them to dry instead of using a dryer. Please avoid using fabric softener.

Whilst we’re confident that you will love your Savvi Wear purchase and that it will reach you in perfect condition, we understand you want to know what to do if you change your mind.

To return an item please contact us on swsupport@savviwear.co for further advice.

You can return your package for a full refund up to 30 days after delivery. All products must be in their original new condition, with all packaging and protective seals intact.

We advise that all returns are sent by Recorded Delivery, as we are unable to accept responsibility for returns unless signed for by a member of Savvi Wear staff.

Refunds will be credited via the original payment method and may take up to 10 days to be processed into your account.

For further details, please refer to our Terms and Conditions page.

NON-US RETURNS: 

If you reside outside of the USA your purchase may be liable to import taxes and duties. We are unable to take responsibility for these costs so please contact your local Customs Office for further details and advice.

Clearly mark your parcel as "Return To Sender" and tick the box "RETURN" on the customs declaration form; import tax duties mean we will be unable to accept your return if these conditions are not met.

We pride ourselves in handling your orders quickly and efficiently, with most orders dispatching within 24 hours of being placed; however, some orders may take up to 48 hours to process. Should any unforeseen delays occur, you will be notified within 48 hours of placing your order.

US Shipping

1 - 2 working days with Express delivery.

3 - 7 working days with Standard delivery.

Canada & Mexico Shipping

We aim to deliver orders to Canada & Mexico within 5-10 working days.

European Shipping

We aim to deliver orders to Europe within 5-10 working days.

Rest of the World Shipping

We aim to deliver orders Internationally within 5-15 working days.

HOW TO TRACK YOUR ORDER 

You can track your order using the tracking number and the link on your dispatch confirmation email. Alternatively, you can sign in to your Savvi Wear account to check your order status.

When will my order be sent?

We aim to dispatch orders placed before 1pm on the same day.

Although we use all reasonable means to ensure that your order is delivered within a specified time frame, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will inform you of any unexpected delay.

During sales or busy periods delivery may be delayed by a day or two.

What if I am not home when they deliver?

We recommend you use a delivery address where there will be someone to receive and sign for the delivery. For many of our customers this may be a work address. However, if you are out, the usual procedure is for the delivery service to leave a “We Stopped By” card. You can then collect from a depot or re-arrange delivery for a time that suits you.

Savvi Wear do not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location you deem as a “safe place” such as in the shed, garage or with a neighbour, we cannot accept responsibility, if you fail to receive your parcel.

Import Taxes You may have to pay import taxes and/or customs duties. You may also be required to pay a brokerage (handling) fee for the international shipment. These charges are separate from your shipping charge, and you will be billed directly for them in your home country. Savvi Wear cannot advise of these charges as they are determined by the courier, taxation laws in your delivery country and other customs charges. 

DECLARATION OF VALUE AND PRODUCT DESCRIPTION

Due to International laws, Savvi Wear states the full value of your order on the shipping label, minus the shipping charge. We will send an itemised invoice along with your order. These invoices will indicate the name of each product you ordered, the quantity of each item, and the cost.

CUSTOMS INFO

Savvi Wear will not be liable for packages refused or held by customs for delivery. We request that you contact your customs office and ask about import regulations and restrictions before placing your order. It is important for you to become familiar with Customs policies for your specific country before ordering. Customs regulations differ by country and not knowing their regulations can result in your order incurring high import duties, the delivery being delayed or even returned. Please check with your Customs office to see if your country permits the shipment of the products you are planning to order from us and if any additional licenses or permits are needed.